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Xtreme Clutch Warranty

Xtreme Clutch Warranty
We stand by the quality of our products.
Xtreme Clutch and Flywheel products are covered by a 12 month product replacement warranty against defects in materials or workmanship.

Warranty Conditions
This limited warranty does not cover the following:

  1. Prior to new clutch kit being fitted, the flywheel must be machined or replaced otherwise warranty will be void.
  2. Warranty claims will not be issued until the said goods have been tested and deemed faulty by the Seller.
  3. The Seller will not pay any claim for goods repaired by the Buyer.
  4. Claims will be rejected where clutch kits or components have been fitted to incorrect or unlisted applications.
  5. Warranty does not apply when the goods sold are fitted to a vehicle used for speed trials, racing, time trials, commercial and off road vehicles unless fitted as original equipment.
  6. All goods supplied by the seller are warranted against faulty material and/or workmanship but not maltreatment and damage caused by collision or driver abuse.
  7. Products which have been altered, improperly installed, maintained, repaired, or damaged by accident, negligence, or misuse, or products damaged by excessive heat caused by slipping, also clutch discs with damaged splines, broken or missing dampener springs, clutch discs and or release bearings that have been fitted backwards.
  8. Cover assemblies with bent or broken drive straps.
  9. Cover assemblies installed using air impact tools.
  10. Cover or disc assemblies with oil contamination, grease contamination, or rust.
  11. General wear and tear.

Xtreme Clutch (a division of Australian Clutch Services Pty Ltd) does not accept the following failures as warranty claims if they are caused by incorrect fitment, incorrect driving or vehicle defects:

  1. Driven Plates
  • Damaged Hub Splines
  • Severely worn or broken torsion damper springs
  • Burnt-out or broken facings
  • Oil or grease contaminated facings

2. Cover Assembly

3. Severely worn or broken diaphragm fingers

4. Burnt-out pressure plate

5. Bent or broken drive straps

6. Severely worn or broken bearing

7. Release Bearings

The Xtreme Clutch Warranty is only valid in respect of clutches fitted to vehicle applications which are specifically listed in the current catalogue. The warranty is immediately invalidated where clutches are fitted to vehicle applications not listed in the catalogue, and no warranty claim will be considered by Australian Clutch Services Pty Ltd in respect of such clutches.

Before removing the clutch from the vehicle

  1. Make sure that the clutch has been correctly fitted according to any relevant fitment guidelines, as well as the instructions in the workshop repair manual for the vehicle.
  2. Check the vehicle thoroughly before removing the clutch in order to ensure that the clutch problem has not resulted from the vehicles faults such as a defective or incorrectly adjusted clutch release mechanism, work driveline mountings or oil leaks.

For any inquiries relating to this Warranty Statement please email Support@fineline-imports.nl with the following data attached

Part Number:

  • Quantity:
  • Date of claim: (dd-mm-jjjj)

Contact details

  • Name:
  • Email Address:
  • Address:
  • Phone number:

Distributor details

  • Distributor:
  • Email Address:
  • Address:
  • Phone number:

Installer details

  • Mechanic / Clutch fitter:
  • Phone number:
  • Proof of purchase (invoice, receipts):

Vehicle details

  • Make:
  • Model:
  • Year:
  • Registration number:
  • Current BHP / torque:
  • Fuel type:
  • Engine Capacity:
  • Vin / Chassis Number:

Fitment details

  • Fitment Date: dd-mm-jjjj
  • Kilometers Removed:
  • Vehicle use (please select)
  • Normal Driving
  • 4x4 (off road)
  • Race / Rally
  • Courier / Taxi
  • Drag
  • Commercial Transport

Description of problem (please select)

  • Slipping
  • Shudder / Chatter
  • Fails to release
  • No Adjustment
  • Noisy Bearing
  • Pedal Pulsation
  • Hydraulic Failure (leaking)
  • Vibration
  • DMF Noise
  • Neutral Gear Rattle

Other:

  • If other, please specify
  • Fault (precise details of faults claimed)
  • Please note FAULTY will not be acceptable and could result in the claim not being processed.

Fault:
Precise details of faults claimed
1. Was the flywheel machined?

  • New
  • Yes
  • No

2. Was a new Spigot Bearing/Bush Fitted?

  • Yes
  • No

What is current situation of the vehicle which experienced the problem with clutch kit?

  • It stuck in the workshop waiting for decision on claim
  • It was put back together and driving again with the original clutch

Other (please specify)
Current situation: If other, please specify
Important: In order to process the claim ACS will require high resolution photos of the clutch:
Add photo's or video to email

THE INFORMATION DETAILED ABOVE IS TRUE AND CORRECT TO THE BEST OF MY KNOWLEDGE AND REPRESENTS THE TOTAL CLAIM IN RESPECT TO THE GOODS RETURNED.